immo!nvest – Die Plattform für Standorte und Immobilien

Category: Business

  • Lucerne invests 300 million in its location

    Lucerne invests 300 million in its location

    The starting point for the proposal is the concern that the previous locational advantage of low corporate profit taxes will be lost as a result of the OECD minimum taxation. International corporations will have to pay more tax in future, which means there is a risk that top taxpayers and jobs will move away. The adopted package is intended to cushion these effects and keep Lucerne attractive as a business location through other levers.

    The Cantonal Council has amended the law on economic development and regional policy for this purpose. An annual volume of measures of around CHF 300 million has now been anchored in favor of location promotion. The canton is thus creating a predictable framework for the targeted financing of strategic projects and structural improvements.

    Innovation, taxes, land, administration
    The measures in favor of the economy are concentrated on several axes. At the center is the promotion of innovation. This means supporting companies, projects and structures that increase value creation and future viability. This is complemented by an improvement in the tax burden in other areas in order to partially compensate for the loss of the profit tax advantage.

    Another focus is on the development and availability of commercial and residential space. Lucerne wants to ensure that sufficient suitable space is available for businesses, services and housing. Equally important is a “customer-oriented” administration. Processes should become faster, more transparent and more business-oriented so that investments do not fail due to bureaucratic hurdles. For the population, additional measures are aimed at easing the tax burden, improving work-life balance, culture and digitalization.

    New rules for micro-shops and shop-fronts
    The bill also includes changes to the retail sector. Self-service stores without sales staff with a maximum area of 30 square meters will be allowed to open daily from 5 a.m. to 10 p.m. in future. A restriction to farm stores was narrowly rejected. The regulation thus applies more broadly and facilitates new, automated store concepts.

    In addition, stores with fast charging stations will in some cases be treated in the same way as petrol station stores. Anyone who operates at least four charging stations with 150 kilowatts each and a simultaneous total charging capacity of at least 300 kilowatts can benefit from extended opening hours. In this way, the canton is supporting the expansion of e-mobility and linking charging infrastructure with local service offerings.

    Political controversy is inevitable
    The bill is politically controversial. The SVP and SP have announced a referendum. Both because of the fundamental direction of the package and because of the extended store opening hours and the location policy in favor of large companies. This means that the thrust of Lucerne’s location strategy is likely to be the subject of public debate.

    In practice, this means that companies, investors and municipalities will receive a clear signal that the canton is prepared to invest substantial funds in location development. However, whether and in what form the package of measures will definitely come into force will also depend on the political debate and a possible referendum.

  • Densification of housing stock is unpopular with the population

    Densification of housing stock is unpopular with the population

    Taller buildings in cities could alleviate the housing shortage, but they are unpopular with the general public. This is according to a survey conducted by the comparison portal Comparis. According to the survey, 50 per cent of those questioned by Comparis were against the construction of taller buildings with more than six storeys. In contrast, 45 per cent of the 1,039 adults surveyed across Switzerland in November 2025 were in favour.

    According to real estate expert Harry Büsser from Comparis, taller buildings in urban areas could be “a political path to more living space”. “Let’s get people in cities to take the lift instead of driving,” he is quoted as saying in a statement accompanying the study. It highlights a dilemma: rising rents affect everyone, but most people reject possible countermeasures. For example, 68 per cent of those surveyed are against densification with fewer green spaces and smaller distances between buildings. 66 per cent reject new building zones at the expense of agricultural or green spaces. Only the restriction of objections found a relative majority: 47 per cent are in favour, 43 per cent against.

    The study also shows that measures to create additional living space are assessed differently depending on gender and age. While 54 per cent of men are in favour of taller buildings, the proportion of women is 36 per cent. Denser development was approved by 33 per cent of men compared to 22 per cent of women. Thirty-nine per cent of the men surveyed said yes to new building zones, compared to 21 per cent of women. Büsser suspects that the reason for this lies in different roles and activities. Women often bear the brunt of family and neighbourhood responsibilities. Changes in the living environment would therefore “probably be perceived more strongly as a loss of quality of life”.

    The worsening housing shortage is particularly felt by 18- to 35-year-olds (65 per cent) and city dwellers (66 per cent). According to Comparis, this explains why the approach of building upwards met with the most approval among this group: 52 per cent of respondents in the young population group would agree to buildings exceeding six storeys. The survey also found that taller buildings are only accepted in the city centre (54 per cent). In the suburbs, only 39 per cent are in favour.

  • Data-driven decisions for green real estate strategies

    Data-driven decisions for green real estate strategies

    Empiraintends to utilise Zurich-basedOptimI’s Real Estate Decision Intelligence (REDI) to strengthen data-driven decision-making in the areas of investment, funds, asset management and sustainability management. According to a statement, the aim is to develop an integrated approach that holistically combines financial performance, climate impact and regulatory requirements. OptimI’s REDI platform supports Empira in making informed investment decisions, developing scientifically sound decarbonisation pathways at fund and asset level, and planning capital-efficient investment and refurbishment strategies.

    Empira uses the platform in particular in the context of its Transition to Green Fund, which targets energy-inefficient properties with repositioning potential and utilises government incentives for green refurbishments and comprehensive asset management to create high-quality, sustainable residential and office properties.

    “Digital decision intelligence is essential today to achieve both stable returns and credible decarbonisation, starting from the moment we receive an initial investment memorandum,” said Torsten Bergmann, Vice President of Investment Advisory at Empira. “Optiml provides us with the analytical depth we need to achieve consistent, scalable impact across all our funds and supports our transition-to-green strategy with reliable decision-making processes.”

    According to the announcement, the introduction of the OptimI solution underscores the industry trend toward data-driven asset optimisation, in which sustainability and financial performance are assessed holistically. The real estate sector is responsible for around 40 per cent of total energy-related CO2 emissions worldwide. Industry players are therefore increasingly obliged to present credible and financially robust decarbonisation strategies.

  • Chief Financial Officer temporarily takes over operational management

    Chief Financial Officer temporarily takes over operational management

    There has been a change at the top of the Griesser brand: Stefan Leitner has taken over as interim CEO. The former CFO of the Griesser Group, which specialises in sun protection solutions, succeeds Urs Neuhauser, who is leaving the company by mutual agreement on 12 January 2026, as the Griesser Group announced in a statement. “Urs Neuhauser has accompanied the company over the past seven years and helped shape various developments. We would like to thank him for this,” said Walter Strässle, Chairman of the Board of Directors. Stefan Leitner will receive support from Strässle and representatives of the owner family. This will ensure continuity and stability in the management team, according to the press release.

    The interim solution marks the start of the succession process. The process of finding a replacement has already begun. In the meantime, Griesser will continue to focus on the further development of sun protection solutions, proximity to customers and sustainable growth in existing and new markets in the production of sun protection solutions.

    According to the company, its 140-year history is the result of a pioneering spirit, quality and long-term thinking. Building on this, the family-owned company is looking to the future with confidence.

  • Antitrust law with scope for cooperation

    Antitrust law with scope for cooperation

    The Swiss economy supports strong antitrust laws. Restrictions on competition should be prevented and fair competition ensured. In practice, however, the competition authorities had increasingly moved away from this principle. Instead of examining the actual effects on the market, they primarily assessed the form of an agreement. Certain agreements were thus automatically deemed inadmissible, even if they were proven to have no harmful effects.

    This led to considerable legal uncertainty, particularly for SMEs, planning offices, and companies in the construction industry. Purchasing groups, joint research projects, and insurance pools came under scrutiny, even though they often enabled efficiency gains and better market performance. With the revision that has now been passed, Parliament is responding to this problem and calling for a return to the original intention of the legislature.

    New assessment logic in Art. 5 of the Cartel Act
    The core of the revision is the clarification in Art. 5 para. 1 of the Cartel Act. In future, it will no longer be sufficient to simply classify an agreement as a “hard agreement.” An overall assessment of its significance, taking into account qualitative and quantitative elements, will always be required. These include market structure, market shares, and specific framework conditions in each individual case.

    The nature of the agreement remains important because it provides indications of typical harmful potential. However, it is now clearly stated that it must be examined whether this potential actually materializes in the real market environment. In practice, this means that competition authorities can no longer sanction cooperations solely on the basis of their form, but must justify why and where they actually impair competition. The substantive amendments are expected to come into force on January 1, 2027.

    More scope for cooperation
    The revision strikes a delicate balance. Cooperation that is competitively unobjectionable or even beneficial is taken out of the firing line without weakening the enforcement power of the Competition Commission. This provides greater clarity for planning offices, engineering firms, and other players in the construction industry. This is particularly the case where cooperation is permitted, such as in joint procurement, standardization projects, or shared resources.

    At the same time, the fundamental mandate of antitrust law remains untouched. Hardcore cartels, price fixing, and bid rigging will continue to be strictly prosecuted. The revision does not shift the focus away from protecting competition, but back to its core. Effect rather than form, abusive behavior rather than blanket suspicion.

    Institutional reform of the competition authorities
    The process is not complete with the substantive revision. In 2026 and 2027, institutional reform will come to the fore. This involves the question of how cartel proceedings are conducted and how they are structured in accordance with the rule of law.

    Several elements are central to this. First, the institutional separation between investigation and decision-making is to be sharpened. The Competition Commission will be expanded into a more court-like body with its own specialist resources, while the Secretariat will act as an independent prosecuting authority.

    Second, a specialized appeals body is planned to bundle antitrust cases, secure expertise, and speed up proceedings. Third, an independent hearing officer will be appointed to monitor compliance with procedural rights and serve as a neutral point of contact for the parties without interfering in the substantive decisions.

    Fourthly, greater transparency is to be created by publishing dissenting opinions and making divergent views visible, which will make legal developments more comprehensible. Under the ECHR, antitrust proceedings are considered criminal proceedings, deeply interfere with the rights of the companies concerned, and are therefore subject to high constitutional requirements. It is precisely in this area of tension that Bauenschweiz continues to see a considerable need for reform.

    Bauenschweiz pushes for greater rule of law
    Bauenschweiz welcomes the fact that the Federal Council recognizes the need for reform in enforcement, but rejects the current proposal for institutional reform. From the umbrella organization’s point of view, it does not sufficiently address the central shortcomings. In particular, the independence of the decision-making body, the clear separation of investigation and judgment, and the protection of procedural guarantees are not yet sufficiently ensured.

    An antitrust framework that deeply interferes with entrepreneurial freedoms requires robust institutions, transparent procedures, and trust in fairness. Only in this way can competition violations be consistently sanctioned without unnecessarily hindering investment willingness and meaningful cooperation.

    The Federal Council’s message on institutional reform is expected in the summer of 2026, with parliamentary deliberations likely to begin in the third or fourth quarter. Bauenschweiz intends to get involved again, together with an economic alliance. The aim is to establish antitrust law that protects competition, assesses cooperation on a case-by-case basis, and consistently meets the requirements of the rule of law.

  • Where real estate loses its appeal

    Where real estate loses its appeal

    The cantons with the greatest demographic risks include Ticino, Bern, Neuchâtel, Jura, Appenzell Ausserrhoden, Nidwalden, Obwalden, Graubünden, Glarus and Schaffhausen. They account for around 23 percent of the total mortgage volume in Switzerland and are therefore anything but peripheral regions. At the same time, they are structurally less well equipped for the future.

    The core of the problem lies in the age structure. Population growth is taking place primarily in the over 65s. People who rarely move and hardly ever demand additional living space. At the same time, the number of working people, i.e. those households that typically buy their own home or enter into new tenancies, is falling. The result is less demand, more patience when selling and growing price markdowns. This is particularly noticeable in markets with many single-family homes and vacation properties, for example in parts of Ticino, Graubünden or the Jura.

    Demographics beat price fantasy
    The study outlines a market that is likely to diverge significantly over the next 20 years. While owners in many of the cantons concerned still expect prices to continue to rise, demographics paint a different picture. If hardly any young households move in and immigration remains weak, the surge in demand that justifies today’s valuations will not materialize.

    For owners, this means longer holding periods, higher sales risks and, depending on the location, more significant price falls. Older single-family homes in peripheral communities that no longer meet the expectations of new generations of buyers in terms of energy efficiency and quality are particularly exposed. Where there is a lot of supply on the market at the same time, for example from estate situations, price pressure can increase rapidly.

    Booming cantons as a counterbalance
    On the other hand, there are the growth cantons of Zurich, Vaud, Lucerne, Geneva, Thurgau, Aargau, St. Gallen, Valais, Fribourg, Zug and Basel-Stadt. According to the analysis, they are expected to absorb almost 86 percent of future population growth. Two thirds of the mortgage volume is already concentrated in these cantons, and the trend is rising.

    This is where immigration meets economic dynamism, urban centers and strong labor markets. For the real estate market, this means sustained high demand, stable to rising prices and lower structural risks, despite digitalization, the interest rate turnaround and increasing regulation. The polarization between “loser” and “winner” cantons is therefore likely to intensify further.

    Consequences for banks and investors
    For banks, insurance companies and pension funds, the demographic perspective is more than just a footnote. In many portfolios, regional risks have so far been inadequately reflected. Regional institutions with a strong focus on their home canton in particular bear increased cluster risks in shrinking regions. Especially if a large proportion of the portfolio consists of single-family homes in rural locations.

    It is not only location, condition and affordability that count, but also the question of how many potential buyers will still be there in 10, 15 or 20 years’ time. If you want to manage mortgages and real estate investments in the long term, you need to systematically consider demographics, housing demand and the local economic structure together.

    What owners can do now
    For owners in the affected cantons, it is worth taking a sober look at their own property in terms of location, target group, energy status and possible conversion. Those who actively manage, modernize and think about alternatives at an early stage have a clear advantage over those who simply hope that prices will continue to rise.

    The market is not tilting across the board. Housing will remain scarce in many cities in the “loser” cantons, while rural areas will come under greater pressure. The decisive factor will be how precisely market participants understand the differences within a canton and how quickly they adapt their strategies to the new demographic reality.

  • ABB cashes in and Oerlikon builds

    ABB cashes in and Oerlikon builds

    ABB is selling a site of around 7,000 square meters near Zurich-Oerlikon railroad station to real estate service provider Pensimo. The sale will result in an operating gain on disposal of around CHF 290 million before taxes in the first quarter of 2026. ABB no longer needs the site as a strategic land reserve and is taking this step to enable the further development of the Neu-Oerlikon district.

    Around 500 apartments, a high-rise building and commercial space are planned for the site. Over the next few years, the former industrial area is to be transformed into a mixed-use district with housing, services, workplaces and cultural and commercial facilities. Due to high land prices, rents are expected to be rather high. At best, individual apartments at cost rents are conceivable, for example as part of a densified site development.

    New ABB headquarters in Oerlikon
    ABB is expanding its presence in Oerlikon at the same time as selling the land. The Group is planning a new headquarters in the immediate vicinity, into which around 500 employees are expected to move in 2031. The project comprises a renovated, listed existing building and a new six-storey timber composite construction designed by Christ & Gantenbein.

    With a gross floor area of around 10,800 square meters, modern working environments including an auditorium, lounge and cafeteria, foyer and exhibition area as well as recreation and fitness areas will be created. The investment volume is around 80 million Swiss francs. ABB CEO Morten Wierod emphasizes the company’s commitment to Switzerland and the city of Zurich. Mayor Corine Mauch speaks of an even more “colorful and lively” district around Oerlikon station in the future.

    Strong final quarter of 2025
    ABB made significant operational gains in the final quarter of 2025. Comparable sales rose by 9 percent to 9.05 billion US dollars. Order intake developed particularly dynamically, increasing by 32 percent on a comparable basis to USD 10.32 billion, exceeding the USD 10 billion mark in a quarter for the first time.

    The operating EBITA margin improved from 16.6% to 17.6%, while adjusted net profit rose by 29% to USD 1.27 billion. For the full year 2025, net profit increased to USD 4.73 billion, around 20% more than in the previous year. The dividend is to be increased from CHF 0.90 to CHF 0.94 per share; at the same time, ABB is announcing a further share buyback program.

    Outlook and new buyback program
    For the first quarter of 2026, ABB expects comparable sales growth of 7 to 10 percent and a further increase in the margin. For the year as a whole, management expects growth of 6 to 9 percent and slightly higher profitability. Analysts see particularly strong drivers in the data center business and in the Electrification division, where orders increased by around a third.

    In addition, ABB is launching a new share buyback program with a volume of up to USD 2 billion, which is scheduled to run until January 27, 2027. A previous program of up to 1.5 billion US dollars has expired. This strengthens the attractiveness of the share and signals confidence in the company’s own earning power.

    ABB share at record level
    The figures and outlook were rewarded with price gains on the stock market. ABB shares rose by 8.46 percent to 66.38 Swiss francs, reaching a new all-time high of 67.22 Swiss francs. The strong order intake, the improved margin, the increased dividend and the larger share buyback program clearly exceeded the previously cautious expectations.

    For the Zurich-Oerlikon site, the combination of the sale of land, the construction of the new Group headquarters and the planned development of the district means a significant structural change. From an industrial site to a dense, urban residential and working district, with high investments, but also with the prospect of further rising rents.

  • Crowdfunding drives flexible solar energy forward

    Crowdfunding drives flexible solar energy forward

    Solarify GmbH is further expanding its range of investment opportunities for private investors in the energy transition. According to a press release, the Wabern-based company now offers crowdfunding for a new generation of solar power plants connected to battery storage systems. These enable solar power to be delivered at a later time.

    Solarify.ch is thus also responding to a change in the remuneration of solar power. In future, feed-in tariffs will be based on hourly rates. In addition, market prices will be recalculated on a quarterly basis. The storage facilities allow for a flexible response to prices.

    The company is already using solar systems with battery storage, for example at the Tannental asylum accommodation in the municipality of Muri near Bern and on the roof of Condecta AG in Bern.

    “With this new generation, we can operate solar systems in a way that benefits the grid and the system,” CEO Roger Langenegger is quoted as saying in the press release. “Instead of putting strain on the grids at midday, the electricity is consumed locally or sold at times of higher demand.”

    Solarify.ch enables private individuals to invest in the energy transition. Founded in 2016, the company has implemented 160 solar projects throughout Switzerland and invested 26 million Swiss francs.

  • Reorganisation of leadership in the kitchen and ventilation market

    Reorganisation of leadership in the kitchen and ventilation market

    The further integration of WESCO AG from Wettingen into the Franke Group, based in Aarburg, has resulted in a reorganisation of the management team: Gregory Oswald will return to Franke Home Solutions as Managing Director for the DACH market on 1 February 2026. As head of this division of the Franke Group, Oswald will be jointly responsible for the Franke brand and the WESCO brands berbel and Wesco – “an important basis for closer cooperation, while the brands continue to operate independently on the market,” according to a statement.

    Franke’s Home Solutions business unit is a global provider of intelligent systems and solutions for private kitchens. With 4,200 employees in over 30 countries, it generates net sales of CHF 932 million. Oswald, 45, already headed this division from 2022 to 2024. He then took over the management of the WESCO Group, which was acquired by Franke in September 2024. Founded in 1962, the WESCO Group is headquartered in Wettingen. The family-owned company specialises in extractor hoods and ventilation systems.

    Corrado Mura, interim CEO and President of Franke Home Solutions, explains that Gregory Oswald’s “deep understanding of the DACH market as well as product management and brand management, which he has gained in key positions within Franke Home Solutions,” will be crucial for the further development of the company. “His many years of experience will help us to optimally bundle our competencies and drive our growth in a sustainable manner.”

  • Air transport between growth and climate costs

    Air transport between growth and climate costs

    Civil aviation generated direct added value of CHF 9.8 billion in Switzerland in 2024. This includes companies at airports and their suppliers. This is shown in a report prepared by INFRAS AG on behalf of the Federal Office of Civil Aviation (FOCA). At 68 per cent, more than two-thirds of the direct value added is attributable to Zurich Airport and the neighbouring building complex The Circle. Geneva follows with 19 per cent and Basel with 12 per cent.

    The total value added, which also includes indirect effects such as tourism in Switzerland, amounts to CHF 24.8 billion.

    Civil aviation is also a driver of employment. It directly provides 49,100 full-time equivalent jobs and a total of 150,200 full-time equivalent jobs.

    Thanks to its airport, the Zurich region is the most accessible region in Europe. North-western Switzerland ranks sixth, also thanks to Basel Airport, and the Lake Geneva region ranks seventh, thanks to Geneva Airport. The other regions of the country are also among the 15 most accessible of the 284 regions surveyed in Europe.

    The report estimates the external costs of civil aviation at CHF 6.1 billion. Of this, CHF 4.6 billion is attributable to the climate and CHF 1.1 billion to upstream and downstream processes.

  • Infrastructure investment gains momentum in Europe

    Infrastructure investment gains momentum in Europe

    Construction company Impleniahas secured major infrastructure projects in Germany and Norway, according to a press release. The contract package includes the new Peene Bridge in Wolgast, the replacement of the Main Bridge in Marktbreit, the first construction phase of the Riederwald Tunnel in Frankfurt am Main and the new Lågen Bridge in Norway.

    For the new Peene Bridge in Wolgast, Implenia is leading a consortium with DSD Brückenbau, Victor Buyck Steel Construction and Stahl Technologie Niesky. The approximately 1.4-kilometre-long cable-stayed bridge will connect the A20 motorway with the island of Usedom and, with a clearance height of 42 metres and 70-metre-high pylons, will be one of the largest bridges of its kind in Europe. Construction work has been underway since December 2025 and is expected to continue until 2030.

    Implenia is the technical leader in a consortium with Plauen Stahl Technologie for the replacement of the Marktbreit Main Bridge on the A7 motorway. The new bridge will be built as a steel composite box girder using the incremental launching method. It will be around 925 metres long and 31 metres wide. Construction is taking place while traffic continues to flow and will be completed by around 2033. The new contracts in Germany are rounded off by the construction of the new Riederwald Tunnel in Frankfurt am Main. In a consortium with Wayss & Freytag Ingenieurbau and Bickhardt Bau, Implenia is realising the centrepiece of the gap closure between two important motorway sections. The approximately 1.1-kilometre-long tunnel is being built using the open construction method. Work began in 2025 and will take around three years.

    In Norway, Implenia is building the Lågen Bridge on the new E6 Roterud–Storhove motorway on behalf of AF Gruppen. The 552-metre-long, four-lane concrete box girder bridge spans the Lågen River north of Lillehammer. Strict environmental regulations to protect breeding birds, spawning grounds and biodiversity minimise the impact on the sensitive delta area.

  • New balance of power in modular room solutions

    New balance of power in modular room solutions

    According to a statement, the Condecta Group is acquiring from the German ALHO Group based in Friesenhagen the entire Swiss FAGSI rental fleet as well as all associated Swiss activities. This also includes the location in Wikon in the canton of Lucerne. The Winterthur-based company is thus taking over the entire Swiss fleet of FAGSI rental containers. FAGSI is a brand of the ALHO Group that specialises in the sale and rental of temporary and modular container buildings for cities, municipalities and industry, particularly high-quality offices, schools, kindergartens and temporary accommodation.

    The Wikon site has around 12,000 square metres of production and storage space and a rental fleet of 1,150 FAGSI containers. It is to be expanded into a centre of excellence for high-quality mobile space solutions. According to Condecta, this “creates the basis for efficiently implementing even larger and more complex projects from a single source – a clear added value for customers in industry, administration, education and healthcare”. Existing customer relationships, ongoing projects and rental agreements will continue seamlessly, according to the information provided. Contact persons and processes will also remain the same.

    “The takeover of FAGSI’s Swiss activities is an important milestone in the further development of Condecta,” said Condecta CEO Olivier W. Annaheim. “We are strengthening our core business, expanding our premium offering and investing specifically in additional expertise. The Wikon site will play a central role in further expanding quality, performance and delivery reliability in Switzerland.”

  • Building technology grows beyond regional boundaries

    Building technology grows beyond regional boundaries

    The Burkhalter Group, a full-service provider of heating, cooling, ventilation, air conditioning, plumbing and electrical engineering services, hasannouncedthe acquisition ofBZ-Dépannage Sàrl. The Lonay-based company focuses on sanitary facilities, heating, maintenance and repairs, and generated annual sales of CHF 2.7 million in 2025.

    With the purchase of BZ-Dépannage Sàrl, the Burkhalter Group is entering the building technology market in western Switzerland. As part of the Group’s strategy to gain further market share, additional building technology companies are to be acquired in the future, according to the press release. BZ-Dépannage Sàrl will continue to operate as an independent group company of Burkhalter Holding AG at its current location and under the current management of Nicolas Barraud. All employees will be retained.

    As of 31 December 2024, the Burkhalter Group, headquartered in Zurich, employed a total of 5,323 people, including 983 apprentices, who work in 84 group companies at 166 locations in Switzerland and the Principality of Liechtenstein. Burkhalter Holding AG is listed on the SIX Swiss Exchange.

  • Platform strategy strengthens construction and environmental expertise

    Platform strategy strengthens construction and environmental expertise

    TIC Holding Schweiz AG, based in Baar, has acquired HSE Conseils from Laténa. According to a press release, its managing director Marc Dutoit will remain in his position. TIC Holding is a construction and technology platform financed by Winterberg Investment X and managed by Winterberg Advisory GmbH in Munich.

    HSE Conseils is the leading specialist in the industrial, building materials, construction, environmental and occupational safety sectors in the canton of Neuchâtel and at six other locations in the cantons of Vaud, Valais, Geneva, Fribourg and Jura, the press release continues. It offers a comprehensive portfolio of services for construction companies, real estate managers, planners, businesses and public institutions. These include Swiss Accreditation Service (SAS) accredited pollutant diagnostics and analyses (including asbestos, polychlorinated biphenyls and lead), environmental and waste management, safety and health concepts, and indoor air quality measurements. Its remit also includes safety consulting, training and advice on construction safety, from risk assessment to remediation concepts.

    “With HSE, we now cover the industrial, building materials, construction, environmental and occupational safety sectors,” said Ralph Nowak, member of the board of directors of TIC Holding Switzerland and partner at Winterberg, in the announcement. “This is an important step in the further development of our TIC Holding Switzerland – the three platforms underline our position as the leading independent group in these areas throughout Switzerland.” Marc Dutoit is banking on strong growth for HSE Conseils and many synergies with other group members as a result of the merger. “Our structure, the entire team and all contact persons for our customers will remain in place, and we will continue to deliver the highest quality and reliability,” says Dutoit.

  • Senior citizens sell their homes late and downsize only slightly after moving out

    Senior citizens sell their homes late and downsize only slightly after moving out

    The Zurich Cantonal Bank (ZKB) real estate barometer has analysed trends and residential behaviour in the Zurich real estate market for the fourth quarter of 2025, according to a press release. The barometer shows that seniors usually only voluntarily move out of their single-family homes at a very advanced age – and often continue to live in spacious accommodation afterwards.

    House transfers take place late in life: as a rule, the probability of selling a house only increases significantly from the age of 85 onwards. The average age of today’s EFH owners is 62. Most people move out in pairs in old age, with only 22 per cent of single households affected. 44 per cent of EFH movers remain in the same municipality afterwards.

    Although former detached house residents downsize after moving, they do not live in small homes. More than 60 per cent of 60- to 70-year-olds move into flats with four or more rooms. The later the move, the greater the downsizing – but the living space often remains generous. “The desire to downsize one’s living situation in old age is overestimated. To put it bluntly, people don’t want to suddenly find themselves cramped in a small flat. At least, that’s how those who are used to spacious living in a detached house might feel,” says Ursina Kubli, Head of Real Estate Research at ZKB.

    According to the barometer, prices for residential property in the canton of Zurich have continued to rise. In the Land region, prices rose by 4.2 per cent, while in the Regio region they rose by only 2.3 per cent. Across Switzerland, rents rose by 2.3 per cent in 2025, while in the city of Zurich they rose by only 2.2 per cent. This means that, for once, urban rent growth is below the Swiss average.

    The ZKB expects property prices to continue to rise in 2026. Favourable financing conditions drove up demand, while supply did not grow noticeably, explains Kubli.

  • Pension funds focus on sustainable living

    Pension funds focus on sustainable living

    Vertina Investment Foundation, based in Baden, has received subscriptions totalling CHF 74.3 million for its Vertina Wohnen investment group. The target volume was CHF 50 million. This investment group focuses on the development and realisation of sustainable residential properties in Switzerland. Its residential share currently stands at 99 per cent.

    According to a press release, the proceeds from the issue will be an important component in financing and realising two residential projects in Zurich and Kloten (ZH) and in acquiring further properties. “This combination strengthens the portfolio base, expands investment opportunities and supports the long-term growth of the investment foundation,” the press release states.

    In the wake of this successful capital raising, the investor base has grown to 47 pension funds. “The high demand confirms our long-term value creation strategy and our active, holistic management approach,” said Marco Uehlinger, Chairman of the Foundation Board. “We are convinced that this will create sustainable added value for our investors.”

  • Sustainable commercial real estate in the focus of institutional investors

    Sustainable commercial real estate in the focus of institutional investors

    Swiss Life Asset Managers plans to launch the Swiss Life REF (CH) ESG Diversified Commercial Switzerland real estate fund, according to a press release. The listed fund will start with core and core-plus properties in above-average micro-locations in major Swiss cities and metropolitan areas.

    The properties will be held directly by the fund, which promises investors with Swiss tax domicile tax exemption on annual distributions and the assets invested in the fund. The fund is expected to offer high income stability, according to the press release. The portfolio of the planned fund is also based on an integrated ESG (environment, social, governance) strategy that promotes sustainable practices in the properties it holds throughout the entire holding period.

    “Our goal is to launch a new, high-yield real estate fund with stably leased properties in good locations in the current market environment – with disciplined selection, conservative assumptions and comprehensive assessment of the key risks,” said Paolo Di Stefano, Head of Real Estate Switzerland at Swiss Life Asset Managers. “The planned initial issue at net asset value (plus issue commission) offers investors an attractive entry point to participate in a significant, established portfolio that already meets our high sustainability requirements.”

    The project is currently undergoing the approval process of the Swiss Financial Market Supervisory Authority (FINMA). The launch of the fund at net asset value is planned for 1 April 2026.

  • Regional strength compensates for weakness in the Asian market

    Regional strength compensates for weakness in the Asian market

    Sika has announced its preliminary annual results for 2025. According to a statement, the company expects sales of CHF 11.2 billion for 2025, which corresponds to sales growth of 0.6 per cent in local currencies. Sales in Swiss francs declined by 4.8 per cent, with the foreign currency effect amounting to 5.4 per cent.

    Organic growth amounted to -0.4 per cent. Business in the Middle East and Africa performed particularly well, with double-digit growth. In the EMEA region (Europe, Middle East, Africa), sales grew by 2.2 per cent overall. Sika also grew by 2.2 per cent in the Americas region, despite the negative impact of the US government shutdown in the fourth quarter. In the Asia/Pacific region, however, sales fell by 5.2 per cent, mainly due to a double-digit decline in the Chinese construction business. Excluding China, the region recorded positive growth.

    “Despite challenging macroeconomic conditions, we achieved moderate growth in 2025 and further strengthened our market position,” CEO Thomas Hasler is quoted as saying in the announcement. The company is starting the new year “with a leaner cost structure and a clear investment roadmap to accelerate innovation and digitalisation”.

    Central to the coming years is the Fast Forward efficiency and investment programme, with which Sika is optimising production networks and organisational structures. Despite one-off programme costs of around CHF 90 million, the company expects an EBITDA margin of slightly above 19 per cent for 2025.

    Barbara Frei and Lukas Gähwiler are to be newly elected to the Board of Directors at the Annual General Meeting on 24 March 2026. 

  • Long-term supply agreement strengthens global wind energy industry

    Long-term supply agreement strengthens global wind energy industry

    Gurit Holding AG has signed a long-term supply agreement with one of the “world’s leading manufacturers of wind turbines,” according to a press release. The agreement has a term of five years and is expected to increase Gurit’s net sales by around CHF 250 million, depending on customer demand.

    The contract provides for ongoing deliveries of base material with Gurit OptiCore technology and includes volume commitments for onshore and offshore platforms in several regions worldwide. According to the press release, the agreement strengthens Gurit’s global leadership position in core technical solutions for wind energy and at the same time further advances the customer’s goals in terms of reducing the weight of its rotor blades. This will enable the customer to achieve improved manufacturing efficiency and reduced total cost of ownership.

    “This significant new long-term contract underscores our strong global market position and the lasting partnerships we have built with strategic customers,” said Tobias Lühring, CEO of the Gurit Group. “It reflects the confidence in Gurit’s innovative solutions and our ability to create long-term value. With our global presence, we serve customers in all key markets while optimising our capacities and efficiency. We are proud to support the renewable energy industry and contribute to its continued growth.”

    Gurit Holding AG, based in Wattwil, specialises in the development and manufacture of high-performance composite materials, tooling solutions and core kitting services (customised material preparation). The product portfolio includes structural core materials, profiles, prepregs (semi-finished products), resins, adhesives and engineering services.

  • Prices for detached houses and condominiums continue to rise

    Prices for detached houses and condominiums continue to rise

    Prices for owner-occupied residential property continued to rise in the fourth quarter of 2025, according to a statement from Raiffeisen on its new transaction price index. Prices for single-family homes rose by 0.2 per cent compared to the previous quarter, while condominiums cost 1.2 per cent more. Compared with the fourth quarter of 2024, detached houses cost a total of 5.7 per cent more at the end of 2025, while condominiums cost 3.8 per cent more.

    Compared to the previous year, detached houses in the Bern (8 per cent) and Eastern Switzerland (6.9 per cent) regions recorded the highest price increases, while prices in Northwestern Switzerland remained somewhat more stable (3.0 per cent). Condominiums became particularly expensive in Central Switzerland (6.7 per cent) and Eastern Switzerland (4.3 per cent), while prices in the Bern region rose only slightly (0.8 per cent) and even fell on Lake Geneva (-0.5 per cent).

    Broken down by municipality type, centres (5.4 per cent) and tourist municipalities (5.3 per cent) recorded the highest price increases for single-family homes, while prices in urban centres rose the least on average, at 4.5 per cent. In terms of condominiums, tourist communities in particular saw significant growth of 4.6 per cent, while centres recorded the lowest price dynamics with an average price increase of 1.2 per cent.

    “In contrast to the rental housing market, where rental price growth has recently slowed somewhat due to declining immigration, price momentum in the owner-occupied housing market, which is more strongly influenced by domestic demand, remains high,” said Fredy Hasenmaile, Chief Economist at Raiffeisen Switzerland.

  • Joining forces to expand renewable electricity production

    Joining forces to expand renewable electricity production

    Swiss Renewables AG, based in Zug, and aventron AG, based in Münchenstein, want to move closer together. According to a statement, the two renewable energy producers are exploring the possibility of closer cooperation. Their aim is to exploit synergies and better tap into the potential for further expansion of renewable electricity generation.

    Both companies are subsidiaries of Swiss municipal and regional utilities. Aventron was founded in 2005 by the former Elektra Birseck Münchenstein, now Primeo Energie. In 2010, Energie Wasser Bern (ewb) acquired a stake in the company, followed by the city of Winterthur in 2013 through its municipal utility. Together, they now hold 63.3 per cent of the company. Aventron has interests in hydro, wind and solar power plants with an installed capacity of 826 megawatts in Switzerland, France, Italy, Germany, Spain and Norway.

    Swisspower Renewables, founded in 2011, is a subsidiary of Swisspower. Eleven members of Swisspower, including ewb and Stadtwerk Winterthur, as well as UBS Clean Energy Infrastructure Switzerland 2 as a strategic financial investor, hold stakes in the company. Swisspower is an association of 20 municipal utilities. Swisspower Renewables has hydro, wind and solar power plants in Germany and Italy with an installed capacity of 311 megawatts.

  • Expansion of Building Solutions through acquisitions in Western Europe

    Expansion of Building Solutions through acquisitions in Western Europe

    Zoug-based building materials manufacturer Holcim has acquired Alkern, a French manufacturer of precast concrete elements based in Harnes. The aim of the acquisition is to advance Holcim’s NextGen Growth 2030 targets, according to which the Building Solutions division is to account for a total of 50 per cent of net sales by 2030.

    Alkern, which has more than 1,000 employees and 50 plants in France and Belgium and most recently generated annual net sales of €250 million, offers solutions for the built environment in addition to precast concrete products. The acquisition thus complements Holcim’s portfolio with wall, floor and water management systems in addition to precast concrete products.

    “Both Alkern’s leading position in precast concrete elements in France and its wall, floor and water management systems complement our portfolio and expand our high-quality range of building solutions. We welcome Alkern’s 1,000 employees to Holcim and look forward to creating further added value together while advancing the ‘NextGen Growth 2030’ goal,” said Dragan Maksimovic, Region Head West Europe at Holcim.

    According to Holcim, the acquisition will have a positive impact on earnings per share (EPS) and free cash flow in the first year. From the third year onwards, annual synergies of around €11 million and an improvement in return on invested capital (ROIC) are expected.

    Holcim, which claims to be a leader in sustainable construction, generated sales of €16.2 billion in 2024. The Zug-based company offers end-to-end building materials and construction solutions, from foundations and flooring to roofs and walls.

  • Winterthur introduces new guidelines for sustainable procurement

    Winterthur introduces new guidelines for sustainable procurement

    New guidelines for the procurement of goods and services will apply in Winterthur from 1 July 2026. As the city states in a press release, in addition to legal requirements and existing social and economic principles, ecological and social criteria will be given significant weight in future purchases of CHF 50,000 or more in all municipal departments. These criteria are to be “reviewed as concretely and comprehensively as possible” on the basis of 13 categories.

    In concrete terms, this means that decisions on which procurements are awarded will be made based on their impact on the climate, energy efficiency, resource conservation, pollutant avoidance and the circular economy. The reason for this is the energy and climate concept of the 2022 legislative period.

    The procurement of goods and services in particular has a significant impact on the carbon footprint. This means that negative effects on the climate and environment can be reduced particularly significantly in this sector.

    The city expects the anticipated positive effects on climate and resource protection to also increase its economic efficiency in the long term. With a volume of CHF 400 million in 2024, Winterthur is “one of the most important regional clients for the private sector” in terms of procurement.

    The shift from suitability and award criteria to life cycle costs, quality and durability creates greater commitment and transparency. “In this way, we are making an important contribution to achieving climate targets and promoting a sustainable economy,” says Katrin Cometta, city councillor and head of the Department of Security and Environment.

  • New double-track line relieves congestion on the route between Zurich and Winterthur

    New double-track line relieves congestion on the route between Zurich and Winterthur

    SBB has commissioned a consortium consisting of the construction companies Implenia from Opfikon and Marti from Zurich to build a new double-track line. As part of the Zurich-Winterthur multi-track project, the Swiss Confederation and SBB are planning to build a new line and expand the stations in Dietlikon, Bassersdorf, Wallisellen and Winterthur Töss. According to a statement, Implenia and Marti will each take on 50 per cent of the construction of five of the six lots in the project. The total contract is worth around CHF 1.7 billion, with Implenia’s share amounting to around CHF 830 million. The project is expected to take around ten years to complete.

    As part of the project, Implenia and Marti will take on the construction of the Brüttener Tunnel (lot 240), the Winterthur section (lots 140 and 141), the Dietlikon section (lot 340) and the Wallisellen section (lot 540). The new double-track line through the Brüttener Tunnel is intended to eliminate the 8.3-kilometre capacity bottleneck in the rail network between Zurich and Winterthur. Part of the bottleneck is a branch line towards Zurich Airport. The underground double-track expansion will involve the construction of a single-track tunnel with a diameter of around ten metres for each direction of travel.

    According to the announcement, the infrastructure project is geared towards the mobility needs of future generations and is therefore in line with Implenia’s strategy. “We are delighted that Implenia, together with our consortium partner Marti, will be able to contribute our many years of experience and comprehensive expertise in infrastructure construction to make this important section fit for increasing frequencies and future requirements,” said Implenia CEO Jens Vollmar in the press release.

  • Gray Energy Steep Pass for Tenant Protection

    Gray Energy Steep Pass for Tenant Protection

    Grey energy in context
    The strength of the argument comes from the absolute statement that “the preservation of existing buildings and thus grey energy is always better than demolition”. According to a survey of experts, the vast majority of specialist planners, architects and service providers in the property sector agree with this stance. However, just under half of property owners also share this view, albeit with reservations.

    When asked in more detail, the respondents differentiated their attitude. Poor building fabric or poor energy efficiency, an outdated usage structure, utilisation that cannot be activated for the realisation of more living space or economic viability could be arguments against preservation. The sector rightly emphasises that there is no absolute truth and that the treatment of each property must be weighed up between ecological, economic and social aspects.

    One regulation for two different concerns
    Parallel to the intensification of the debate on the conservation of grey energy, the tone on tenant protection has become more heated. Various initiatives at cantonal and federal level want to prevent tenants from having to leave their homes due to extensive renovations or building replacements. These initiatives also take the uncompromising position that no eviction is always better than eviction. The canton of Basel-Stadt shows how quickly regulations can take effect. Barely three years after the introduction of the housing protection initiative, fewer properties are already being demolished and therefore fewer properties are being let out. The protection of residential property has a predominantly economic effect, with the regulated prices for new flats making replacements and renovations less financially attractive for property developers. As a result, fewer projects are being realised.

    Cautious discussion about social and societal costs
    As little as the absolute statement on the preservation of grey energy is correct, the blanket statement that not renting out is always better than renting out does not apply. The statement may be true for the individual tenant concerned, but not when it comes to providing housing for the entire population. Extensions and replacements can create more living space for more people, often in locations that are already well developed and supplied. Structural deficits in housing cannot be remedied without interventions in the building structure.

    What is needed is a more objective discussion on how the conflict of objectives between the protection of the individual and the interests of society can be resolved in the best possible way. In some cases, delaying a replacement or upgrading the existing housing stock for a further life cycle may make sense; in other cases, the social benefit of more living space outweighs this. The focus should be on the discussion of how to best cushion the social impact of rent reductions. Regulations should be focussed on finding solutions for cases of hardship.

    A balanced discourse is needed
    Absolute considerations ignore the fact that decisions are often complex and require diverging concerns to be weighed up. Sustainable solutions are usually caught between different arguments.

    Representatives of the industry should be aware that generalised statements reduce the scope for context-specific discussions. If the sector unthinkingly backs the preservation of grey energy or opposes rent reductions, the door for the discussion of moderate regulations closes.

  • Zurich strengthens energy transition with 60 million program

    Zurich strengthens energy transition with 60 million program

    Buildings are among the biggest energy consumers in the canton of Zurich. Around 40 percent of energy requirements and a third of CO₂ emissions are attributable to this area. However, a lot has changed in recent years. Technical innovations, the CO₂ levy and cantonal regulations are having an impact.

    With the energy subsidy programme, the canton is creating additional incentives to replace fossil fuel heating systems, insulate building shells or modernize heat distribution systems. Demand for subsidies remains high, fueled by the revised Energy Act of 2022.

    Financial framework until 2029
    The cantonal government is now requesting CHF 60 million from the cantonal council to continue the program. These funds are to be supplemented with shares from the CO₂ levy and from the national impulse program. Provided the federal benefits are not reduced, this will result in a total budget of up to CHF 286 million for the years 2026 to 2029.

    The focus is on measures in the building sector. Advice and information services will also be supported, particularly for owners who want to renovate their properties to make them more energy efficient or are looking for alternatives before the statutory ban on electric heating systems from 2030.

    Focus on innovation and biogas
    In addition to traditional building renovations, the canton will increasingly promote innovation in future. One million francs per year is available for pilot projects that test new technologies and processes for efficient energy use or storage. A further CHF 250,000 per year will go towards the promotion of biogas from agricultural facilities. A promising energy source for industrial high-temperature processes.

    In this way, the energy promotion program combines climate protection with regional value creation. It strengthens innovation and at the same time acts as a lever on the way to net zero in Zurich’s building stock.

  • Real estate market in a state of tension

    Real estate market in a state of tension

    With the Swiss National Bank’s interest rate cut to 0% in summer 2025, financing conditions will return to historic lows. Buyers will benefit, as will institutional investors who are shifting capital into investment properties. As a result, prices are rising again, especially for apartment buildings.

    At the same time, the falling reference interest rate is leading to rent reductions for old contracts. However, demand clearly exceeds supply. This is pushing the rental housing market further towards scarcity.

    Ownership wins, preservation loses
    The abolition of the imputed rental value is changing the ownership landscape. Without the tax burden, interest in buying is increasing, especially in the middle income bracket. However, the abolition of the flat-rate maintenance deduction curbs investment in building maintenance. Some cantons are already examining alternative taxes to compensate for the loss of revenue. The reform decision therefore has a double effect. It stimulates the market, but harbors risks for the building fabric.

    Construction activity collapses
    Construction output fell sharply in 2025. In Zurich by around 35 %, in Ticino by as much as 80 %. This is due to political uncertainties, rising construction costs and complex approval procedures. This has a direct impact on rental prices, which continue to rise in many regions.

    The result is a structural shortage that will persist in 2026. Even a slight drop in immigration figures will do little to change this. SIV members in particular see the shortage as the main price driver of the year.

    Politics as a game changer
    Cantons and cities are experimenting with changes to building laws, from car-free districts to stricter regulations on the disclosure of pre-rentals. For project developers, this means more uncertainty, longer procedures and increasing risks.

    Investors are becoming more selective and the choice of location is gaining in importance. The market is becoming increasingly fragmented along local lines.

    Climate risks and new valuation standards
    FINMA Circular 2026/1 makes sustainability mandatory. Banks and insurers must explicitly include climate and natural hazards in their risk assessments.
    Exposed locations are becoming less attractive, while stable and climate-resilient properties are gaining. For institutional investors, this means rethinking valuation models and portfolios.

    Residential properties on the rise, commercial properties under pressure
    The SIV analysis shows a clearly divided market picture. The residential market remains robust despite the turnaround in interest rates. Demand is high, vacancy rates are continuing to fall and should soon drop below 1.2 %. Rent increases are realistic, particularly for new lettings. The pressure on the market remains.

    In contrast, the commercial sector is under increasing pressure. Numerous companies are selling office space, resulting in a slight increase in vacancy rates. Modern, ESG-compliant new buildings are holding their own, while older properties are becoming less attractive and price concessions are becoming necessary.
    The retail sector is also showing a mixed picture. Local supply remains stable, but fashion and electronics stores are struggling with declining footfall and falling profitability.
    In terms of mortgages, owners are benefiting from low interest rates. Overall, financing costs are falling significantly. At the same time, energy and maintenance costs are rising and thus remain a fixed cost driver.

    Despite political and economic uncertainties, the majority of SIV members expect rising prices and stable income in the residential segment and a further decline in construction activity.

    Differentiation as a key factor
    The market will remain robust but selective in 2026. Quality, location and climate fitness determine success. While residential is considered a safe asset class, commercial is becoming a challenge. Investors and owners are faced with the task of reading market environments more precisely and incorporating regulatory dynamics at an early stage.

  • New investor focuses on continuity and long-term prospects

    New investor focuses on continuity and long-term prospects

    The Hotel Bernerhof Gstaad has new owners. According to a statement, Brigitte and Thomas Frei have sold their majority stake in Hotel Berner AG to asset manager RMG THE RISK MANAGEMENT GROUP (SUISSE) SA in Geneva and investment and holding company Holdingstone SA in Zug. The sale price has not been disclosed.

    Over three decades, the Frei couple developed the Bernerhof into a renowned luxury and gourmet hotel. It has 46 rooms and suites in various categories and four award-winning restaurants. “After all these years as owners and managers of the Bernerhof, we are happy to hand over this living legacy to a group that is driven by a positive and ambitious vision for the Bernerhof and for Gstaad,” the couple are quoted as saying. They are particularly pleased that François Grohens took over the operational management at the beginning of December.

    Grohens, 55, previously worked at the Bernerhof from 2002 to 2011 before moving to Park Gstaad. He has served as director there for the past six years. Stints in the USA and on cruise ships brought the Frenchman to Switzerland in 1997 and to Gstaad in 2000. According to reports, his focus is on “preserving the Bernerhof as a warm, familiar place for regular guests, while inspiring new guests with the quality of the service, the restaurants and the lively atmosphere”.

    Jean-Guillaume Pieyre, founder and CEO of RMG, thanks Brigitte and Thomas Frei “for the trust they have placed in us”. Together with Emmanuel Kilchenmann, Vice President of Holdingstone, he wants to promote a project “that treats Gstaad and the region with respect and shares the vision of a lively village centre all year round”.

  • Investment contribution paves the way for national association centre

    Investment contribution paves the way for national association centre

    The city of Thun is planning to participate in the realisation of the Swiss Football Home, which is to be built as an SFV football campus in Thun South. According to a statementfrom the city, the investment contribution of CHF 4 million is part of a comprehensive financing concept that includes SFV’sown financing as well as funds from the federal government, the canton of Bern and third-party financing. The CHF 4 million non-repayable grant is to be used for building costs, outdoor facilities and project planning. The city council will decide on the loan at its meeting on 16 January. This financial contribution by the city is linked to various conditions, including ensuring the overall financing of the Swiss Football Home and determining the cantonal contributions.

    The Swiss Football Home will serve as the new headquarters of the Swiss Football Association and will comprise buildings and several football pitches. Around 150 employees will work on the campus, which is planned as part of the Thun South sports and leisure cluster. According to the press release, the Swiss Football Home will have a long-term positive impact on the city of Thun’s tax revenue and on economic development in the region. In particular, the creation of 150 jobs and the gathering of the national teams will be a unique opportunity for the location.

    Other private sports projects have already been initiated in the Thun South cluster, such as an indoor and outdoor racket sports centre, a climbing and bouldering facility and a ball sports hall. The wide range of sports facilities on the site, which is in the immediate vicinity of FC Thun’s Stockhorn Arena, will bring many synergies, explains the city. “The long-term economic benefits for the city of Thun from the establishment of the Swiss Football Home will exceed the one-off investment contribution many times over,” said Mayor Raphael Lanz.

  • Automated call triage relieves customer service centres during major events

    Automated call triage relieves customer service centres during major events

    Spitchand Adnovum– both based in Zurich – have launched an artificial intelligence (AI)-powered voicebot. According to a press release, the Berna programme is designed to simplify the claims process at Gebäudeversicherung Bern (GVB).

    The AI voicebot is designed to enable rapid customer service when triaging calls and recording claims. The programme is able to distinguish and recognise different Swiss dialects and convert the spoken text into standard German. Berna is also capable of handling several hundred calls at the same time, according to the press release. Upon request, the programme can also connect callers to a human specialist.

    The new solution can be particularly helpful in the event of major damage. For example, during the storm in August 2024 in the Bernese Oberland, more than 3,000 calls were received in a very short time. In addition to the damage that had already occurred, there were also very long waiting times in some cases. “It was crucial for us that, in the event of a major incident, those affected were not placed under additional strain when reporting their claims,” said Corinne Fleury, Innovation Manager at GVB, in the press release. “The aim was to relieve the burden on our customer centre and specialist departments and avoid waiting times, even during such major events, by means of an automated, flexibly scalable solution. The solution created by Spitch and Adnovum also makes it possible to automatically generate accurate claims files as a basis for further processing by specialists, through guided dialogues and the structured recording of customer information.”