In four pilot municipalities in Valais, the confirmation of residence is available as a digital service, simply, regardless of location and around the clock. The service is provided via the online.vs.ch portal, which has been set up since January 2025 as a joint access point for digital services from the canton, municipalities and semi-public institutions. By the end of the year, all 122 municipalities in Valais should offer this online service, taking their residents’ services a further step towards end-to-end digital processes.
A portal for modern government services
By launching this service, the canton and municipalities are responding to the growing expectations of the population and businesses for simple, accessible contact with the authorities at any time. As the project organiser, the canton of Valais is responsible for financing the project and is working closely with the pilot municipalities to design and introduce the services. The aim is to consistently simplify administrative procedures, avoid media disruptions and make digital interaction the preferred option for contact with the administration.
Electronic identification increases security
Until now, many online applications have been based on web forms with subsequent manual identity checks. Identification is now carried out electronically via online.vs.ch, which simplifies the completion of forms, speeds up processing and increases data security. Users can choose between two types of connection, including the AGOV public authority login provided by the federal government, which does not require a password and is based on modern authentication technologies. This provides better protection for personal information and at the same time makes access to digital administrative services more convenient.
Expansion of the offering
Since going live at the beginning of 2025, over 40 cantonal administration services have already been integrated. Further services from the canton, municipalities and semi-public organisations will follow step by step. In the long term, the portal should become the central access point for all digital services of the Valais authorities and thus bring the cantonal digitalisation strategy to life.
